Customer Management

Capture customer data to make every follow-up count

Consolidate customer profiles, sources and follow-up records in one place — see your full customer base, acquisition channels and follow-up outcomes at a glance, turning scattered data into something trackable, analyzable and sustainable to operate.

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Capture customer data to make every follow-up count

Customer counter Marketing split links Data & ticket reports

Customer counter

Automatically detects contacts across WhatsApp, Telegram, LINE and more, aggregating customer data without manual tallyingBulk-upload contacts and compare records automatically to spot duplicate customers and avoid re-adding or re-targeting themTracks valid customer counts in real time, separating new, duplicate and existing customers so teams know their true customer base

Customer counter Marketing split links Data & ticket reports

Marketing split links

Assign a dedicated link to each ad, campaign or channel so every lead is traceable back to its sourceCaptures source and engagement data to help teams identify higher-value acquisition channels and cut out low-quality leadsRoutes customers to the right follow-up path automatically based on source and business rules

Customer counter Marketing split links Data & ticket reports

Data & ticket reports

Automatically captures follow-up, ticket and business data for a complete record of how each customer was handledView follow-up progress, ticket status and business performance in real time, so the process is documented and results traceableSpot anomalies and issues in the follow-up process through data analysis, helping teams pinpoint operational bottlenecks

FAQ

Why does the customer counter need deduplication?

The same customer may reach you from different accounts or channels — duplicate records inflate customer counts and risk repeated outreach. The system automatically compares contacts and flags duplicates, so you always see your real, valid customer data.

What problem do marketing split links solve?

Replace with a real answer: explain how split links track channel performance and route customers to the right path.

What data does the data & ticket report cover?

Replace with a real answer: list the core metrics and dimensions included in the report.

What kind of teams is customer management built for?

Replace with a real answer: describe the target teams and typical use cases.

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